Welcome to OraRide! These Terms and Conditions ("Terms") govern your use of our
website located at oraride.com and the services provided
by OraRide ("we," "our,"
"us"). By accessing or using our website, you agree to be bound by these Terms.
Please read them carefully.
1. Acceptance of Terms
By accessing or using our website or services, you agree to comply with and be bound
by these Terms. If you do not agree to these Terms, you should not use our website
or services.
2. Services Provided
OraRide provides a platform for users to book transportation services in Tier 2 and
Tier 3 cities. The service includes ride-hailing, route planning via Google Maps,
driver verification, and customer support.
3. User Accounts
Registration: You may be required to create an account to access certain features of
our services. You must provide accurate and complete information during the
registration process.
Account Security: You are responsible for maintaining the confidentiality of your
account credentials and are fully responsible for all activities that occur under
your account.
Eligibility: By creating an account, you represent that you are at least 18 years
old.
4. Booking and Payment
Booking: Users can book rides through the OraRide app, which can be downloaded from
the Play Store. All bookings are subject to availability and confirmation by
OraRide.
Pricing: OraRide offers competitive pricing for rides. The final fare may vary based
on factors such as distance, traffic, and time of day.
Payment: Payments must be made through the payment methods available on our
platform. All transactions are secure and encrypted.
Support: For any queries or support, users can contact OraRide through the website
at contact us page or by calling +91-7629919677.
5. Driver Conduct and Safety
Driver Verification: OraRide ensures that all drivers are verified and meet our
safety standards.
User Conduct: Users are expected to behave respectfully towards drivers and follow
all applicable laws during the ride. Any misconduct may result in the suspension or
termination of the user's account.
Safety: OraRide prioritizes the safety of its users and drivers. In case of
emergencies, users should contact our helpline support immediately.
6. Use of Google Maps
OraRide utilizes Google Maps for navigation and route planning. By using our
service, you agree to comply with Google’s Terms of Service and Privacy Policy.
7. Intellectual Property
All content, trademarks, logos, and other intellectual property on the OraRide
website are the property of OraRide or its licensors. You may not use, reproduce, or
distribute any content without our prior written permission.
8. Limitation of Liability
OraRide will not be liable for any direct, indirect, incidental, consequential, or
punitive damages arising out of your use of our services, including but not limited
to, damages for personal injury, loss of profits, or business interruption.
9. Indemnification
You agree to indemnify and hold OraRide harmless from any claims, damages, losses,
liabilities, and expenses arising out of or in connection with your use of our
services or violation of these Terms.
10. Termination
OraRide reserves the right to terminate or suspend your account or access to our
services at any time, without notice, for conduct that we believe violates these
Terms or is harmful to our users, us, or third parties.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your
Country/State]. Any disputes arising out of or relating to these Terms or our
services will be resolved in the courts of [Your Jurisdiction].
12. Changes to These Terms
OraRide may update these Terms from time to time. We will notify you of any changes
by posting the new Terms on our website. You are advised to review these Terms
periodically for any changes.
